Privacy Policy

Information we collect

We may collect the following information when you interact with us:

• Contact information such as your name, email address, phone number, and postal address when you subscribe to our newsletter, make a donation, register for an event, or contact us.
• Donation information including payment details processed through secure third-party payment providers. We do not store full payment card details on our servers.
• Programmatic information collected from beneficiaries, partners, and healthcare workers participating in our programs, in accordance with informed consent and applicable data protection laws.
• Website usage data such as your IP address, browser type, pages visited, and time spent on the site, collected through cookies and analytics tools.

How we use your information

We use your information to:

• Process donations and issue receipts
• Send newsletters, program updates, and event invitations
• Respond to inquiries and requests
• Administer programs and report on outcomes to donors and partners
• Comply with legal, regulatory, and audit requirements
• Improve our website and communications

Sharing your information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who support our operations (for example, payment processors, email platforms, and IT providers), under confidentiality obligations
• Donors and funders, in aggregated or anonymized form, for reporting purposes
• Government authorities where required by Tanzanian law or for compliance with our regulatory obligations as an NGO

Data protection and security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our financial and operational data is governed by our internal Financial & Accounting Manual and Anti-Bribery and Corruption Policy.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal and operational requirements
• Unsubscribe from our communications at any time

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.

Children's privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children online. Where our programs involve minors, data is collected and managed with parental or guardian consent in line with national child protection guidelines.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us.